Terms and Conditions
Terms and Conditions
Effective Date: September 3, 2026
These Terms and Conditions (“Terms”) govern your use of factorydirectbath.com and the website, forms, chat features, communications, and related online services provided by Factory Direct Bath & Shower Co. LLC (“Factory Direct Bath & Shower,” “we,” “us,” or “our”).
By using this website or submitting information through it, you agree to these Terms. If you do not agree, please do not use the website.
Website Use
You may use this website only for lawful purposes. You agree not to:
- Use the website in a way that violates applicable law
- Attempt to gain unauthorized access to the website or its systems
- Introduce malicious software or interfere with website operation
- Submit false, misleading, fraudulent, or unauthorized information
- Copy, reproduce, or commercially exploit website content without permission
We may restrict or terminate access to the website if we reasonably believe these Terms have been violated.
Estimates, Consultations, and Project Information
Information provided through this website is for general informational purposes. Submitting a form, using the chat feature, requesting an estimate, or scheduling a consultation does not create a contractor-client relationship or require either party to proceed with a project.
Website descriptions, pricing examples, financing references, project timelines, and promotional offers are subject to change and are not binding unless included in a separate written agreement signed by the appropriate parties.
Any remodeling project will be governed by its applicable written sales agreement, scope of work, warranty terms, financing documents, and other project-specific documents. If these Terms conflict with a signed project agreement, the signed project agreement will control for that project.
Communications Consent
By providing your contact information, you authorize us to contact you regarding your inquiry, consultation, appointment, project, or customer-service request using the information you provide.
Telephone calls may be placed using automated technology where permitted by law. Consent to receive marketing communications is not a condition of purchasing goods or services.
SMS Terms
If you provide your mobile number and affirmatively consent to receive text messages, you agree to receive customer-care and/or promotional text messages from Factory Direct Bath & Shower Co. LLC. Messages may include responses to inquiries, appointment confirmations, scheduling updates, project communications, service information, and promotional offers.
Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Consent is not a condition of purchase. You may opt out at any time by replying STOP. After opting out, you may receive one final message confirming your request. For assistance, reply HELP or contact us using the information below.
Your consent applies only to Factory Direct Bath & Shower Co. LLC. Text-message opt-in information and consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
Email Communications
If you consent to marketing emails, you may unsubscribe using the link included in an email. We may continue sending nonpromotional messages related to an active inquiry, appointment, transaction, or project when permitted by law.
Privacy
Our collection and use of personal information are governed by our Privacy Policy, available at:
https://factorydirectbath.com/privacy-policy/
Intellectual Property
The website and its text, graphics, photographs, logos, designs, and other content are owned by or licensed to Factory Direct Bath & Shower Co. LLC and are protected by applicable intellectual-property laws.
You may view and use the website for personal, noncommercial purposes. No website content may be reproduced, modified, distributed, published, displayed, or commercially used without prior written permission.
Third-Party Services and Links
The website may contain links to or integrations with third-party websites and services, including scheduling, communications, financing, maps, or social-media services. We do not control and are not responsible for the content, availability, security, or privacy practices of third-party services.
Your use of a third-party service may be governed by that provider’s own terms and policies.
Website Availability and Accuracy
We attempt to keep website information accurate and current but do not guarantee that every description, image, price, promotion, or other item will always be complete, accurate, or available.
The website may occasionally be unavailable because of maintenance, technical problems, security concerns, or circumstances beyond our control. We may modify or discontinue website features at any time.
Disclaimer
To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis. We disclaim warranties relating specifically to website availability, accuracy, security, and fitness for a particular purpose.
This website disclaimer does not replace or alter any express warranty included in a separately signed project agreement or provided by a product manufacturer.
Limitation of Liability
To the fullest extent permitted by law, Factory Direct Bath & Shower Co. LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from your use of or inability to use this website.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited. Project-related rights and responsibilities are governed by the applicable signed project agreement and applicable law.
Indemnification
To the extent permitted by law, you agree to be responsible for losses, claims, or expenses arising from your unlawful use of the website, your violation of these Terms, or your infringement of another party’s rights.
Governing Law
These Terms are governed by the laws of the State of Washington, without regard to conflict-of-law principles. Any dispute concerning these Terms or the website will be handled in a court with proper jurisdiction in the State of Washington, unless applicable law or a separate written agreement requires otherwise.
Changes to These Terms
We may update these Terms periodically. Updated Terms will be posted on this page with a revised effective date. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.
Severability
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.
Contact Us
Questions about these Terms may be directed to:
Factory Direct Bath & Shower Co. LLC
Address: 5624 N Vista Grande Dr, Otis Orchards, WA 99027
Email: greg@factorydirectbathco.com
Phone: +1 509-321-4181
Website: https://factorydirectbath.com